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Updating Plugin Tip

Most plugin update issues are a result of an inactive license or a change in web address after inital plugin activation. Learn how to fix this common problem here.

Translations or Changing Words Tips

You can translate our plugins or change words by using WordPress translation plugins. Learn more about the process here.

License Activation Tips,

Make sure you don't have any white spaces before or after the license key.
If you purchased a bundle use the individual product license key, not the bundle license key.
After entering your license key make sure you hit "save" before you click "activate"
If none of these work please click "Check activation response" and include it in this message.

Error Message Tips

If you see a message that starts with NOTICE or WARNING -- this means your web host is in DEBUG MODE which is not ideal for performance or security. If you open a ticket with your website host they can disable DEBUG MODE and these errors will go away.

What feature should we consider adding?(Required)

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Please describe what doesn't look right and how you'd like it to look(Required)

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Have you tried anything thus far? If so, what?

What are you trying to accomplish?(Required)

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e.g. http://www.example.com/panorama/project If a login is required please provide a student / learner login in the additional detail area below.

Are you familiar with any of the following?

HTML

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PHP

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(None are required, this will help us provide the best recommendation)

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Additional Help Documentation

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